tnDAM Limited
 

 

Who We Are

tnDAM Ltd is a UK-based company providing a WhatsApp-powered family assistant service to help parents manage school, activities and daily life.

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We act as a Data Controller under UK GDPR.

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Contact: info@tndam.com
Registered in England & Wales
Company Number: 16991228

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What Information We Collect

When you use tnDAM, we may collect:

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• Parent name(s)

• Child name(s)

• Email address

• Mobile number

• Subscription and payment details

• Messages sent via WhatsApp

• Website usage data (via cookies)

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We only collect information necessary to provide the service.

 

How We Use Your Information

We use your data to:

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• Provide and manage your subscription

• Respond to your WhatsApp questions

• Improve our service

• Process payments

• Send important service updates

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We do not sell your personal data.

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Payments

All payments are securely processed by Stripe.

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tnDAM does not store your full card details.

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How We Deliver the Service

To operate tnDAM, we use trusted technology partners including:

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• Twilio (for WhatsApp messaging)

• Meta (WhatsApp platform)

• Airtable (secure data storage)

• Zapier (workflow automation)

• Wix (website hosting)

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These providers process data on our behalf under strict security standards.

 

Children’s Information

tnDAM is designed for parents.

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We only process children’s information as provided by a parent or legal guardian. We do not knowingly collect information directly from children under 13.

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How Long We Keep Data

We retain personal data only for as long as necessary to provide the service and meet legal obligations.

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You may request deletion of your data at any time.

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Your Rights (UK GDPR)

You have the right to:

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• Access your data

• Correct inaccurate information

• Request deletion

• Object to processing

• Request data portability

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If you have concerns, you may contact the Information Commissioner's Office (ICO).

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Data Security

We use secure systems and encrypted platforms to protect your data. However, no online service can guarantee absolute security.

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Cookies

Our website uses cookies for essential functionality and analytics. You can manage cookie preferences through your browser settings.

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Changes to This Policy

We may update this policy from time to time.

The latest version will always appear on this page.

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