
Privacy Policy - tnDAM Limited
tnDAM Limited
Who We Are
tnDAM Ltd is a UK-based company providing a WhatsApp-powered family assistant service to help parents manage school, activities and daily life.
We act as a Data Controller under UK GDPR.
Contact: info@tndam.com
Registered in England & Wales
Company Number: 16991228
What Information We Collect
When you use tnDAM, we may collect:
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Parent name(s)
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Child name(s)
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Email address
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Mobile number
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Subscription and payment details
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Messages sent via WhatsApp
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Website usage data (via cookies)
We only collect information necessary to provide the service.
How We Use Your Information
We use your data to:
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Provide and manage your subscription
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Respond to your WhatsApp questions
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Improve our service
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Process payments
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Send important service updates
We do not sell your personal data.
Payments
All payments are securely processed by Stripe.
tnDAM does not store your full card details.
How We Deliver the Service
To operate tnDAM, we use trusted technology partners including:
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Twilio (for WhatsApp messaging)
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Meta (WhatsApp platform)
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Airtable (secure data storage)
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Zapier (workflow automation)
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Wix (website hosting)
These providers process data on our behalf under strict security standards.
Children’s Information
tnDAM is designed for parents.
We only process children’s information as provided by a parent or legal guardian. We do not knowingly collect information directly from children under 13.
How Long We Keep Data
We retain personal data only for as long as necessary to provide the service and meet legal obligations.
You may request deletion of your data at any time.
Your Rights (UK GDPR)
You have the right to:
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Access your data
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Correct inaccurate information
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Request deletion
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Object to processing
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Request data portability
If you have concerns, you may contact the Information Commissioner's Office (ICO).
Data Security
We use secure systems and encrypted platforms to protect your data. However, no online service can guarantee absolute security.
Cookies
Our website uses cookies for essential functionality and analytics. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this policy from time to time.
The latest version will always appear on this page.